Customers' Testimonials - uVisitRussia

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Home Customers' Testimonials

Customers' Testimonials

Having returned and come down to earth, we wanted to drop you a line thanking UVisitRussia and the staff for a wonderful holiday. We must congratulate you in London for the smooth running of organising our trip including visas and answers to our queries when we contacted prior to starting the trip. Once we arrived in Moscow we realised that the friendly and efficient way we were met was a good omen. We cannot praise all your local guides too highly - their English was excellent, they had a sense of humour and their local knowledge gave us a great insight into the area we were in. The organisation of the various modes of transport was meticulous, the hotels were of a good standard, and the river cruise in Saint-Petersburg was excellent, the itinerary of places to see was wide and various and made for a great experience. Our national escort was so attentive, helpful and really nothing was too much trouble. He is a great asset to your organisation, he really did make our holiday very special. We certainly enjoyed the wide range of local dishes and the restaurants which served them, the shows we went to were very entertaining, and the various outlets like the silk works, jade factory were very good and interesting. In all, it was a wonderful holiday and we thank you all for making it a experience we will never forget, it is such a fantastic country, with memories we will treasure for the rest of our lives.

Colin Blackwood, USA   16 January 2013

I would like to thank for one of the best holidays I have ever been on and also for theTour guide Katerina who accompanied us on the tour. She went out of this way to ensure that our holiday was so special. Her knowledge of the history of her country was exceptional and he made every journey and trip very interesting. Both holiday and guide were extremely excellent. Also we enjoyed the Opera of the Bolshoi very much, had wonderful seats and great music... Next time we shall book the tour throu your company again.

Mick Repponen, Finland   14 November 2012

I recently travelled with my daughter on your tour, The Best of two capitals. It was an amazing experience and one that will be in my memory for a long time. I would like to mention that a lot was the wonderful tour guide Katerina who was an extraordinary woman with wonderful experience. She was most helpful and informative, was always there for us, and also truly entertaining and comical! Thanx again and see you next time while in Russia

Anita Garanca, Lithuania   07 November 2012

I have nothing but praise for the entire holiday. Everything was so well organised and special. Our tour guide Anton could not have done another thing for us - he thought of everything. What a gem he is! His knowledge of Russia was second to none. In my opinion he is a wonderful dedicated ambassador for your company and your country. He meticulously thought of everything in advance and ensured that every visit to either a show / restaurant / airport / hotel / sightseeing / cruise ran smoothly. His expertise and knowledge ensured that we had the best holiday we have ever taken. I can't praise the whole 7 day experience enough. I have no hesitation in recommending UVisitRussia.

Jess Green, Canada   31 October 2012

My wife and I have recently returned from an amazing holiday organised by your company. It has been a real adventure and an experience we will never forget. From start to finish it was marvellous. We flew to Moscow to start the Best of two capitals tour, what a treat awaited us. Our whole experience in Russia was amazing, we had an outstanding national guide Olga who was very informative and her organisation was first class. The organisation from start to finish was outstanding, your offices and support lines were very helpful in sorting things out for our stay in Moscow and Saint-Petersburg, everything went wonderfull. When we arrived in Russia we were met by the guide Olga who told us that we were her family for the duration of our stay in Russia. We can assure you that she could not have looked after us better if we were her family! We have travelled world wide but without doubt this young woman is outstanding and truly made our tour through Russia the amazing experience it was. We saw many things throughout our trip and would congratulate you on the balance of the tour. We felt that we saw a cross section of all the countries we visited, we saw all the main attractions as well as some rural village life. The ballet and opera shows, both inclusive and optional were very good. The ballet evening in Saint-Petersburg was the highlight of our 1st visit to Russia and we will never forget how wonderful it all was. Hoping to return one day!

Tanya Gonzalez, Brazil   26 October 2012

Having just returned from the trip to Russia, I wanted to write to tell you how much we enjoyed the trip and congratulate your company for putting together a varied, efficiently run and fascinating itinerary resulting in a marvellous holiday and introduction to Russia. In particular, our enjoyment was enhanced by the tour guides assigned to our party; they were excellent ambassadors. Your organisation is fortunate to have such dedicated, intelligent and personable young people whose input to the enjoyment and success of the trip was considerable. They deserve the highest credit.

Joe King, England   02 August 2012

Thanks a lot for the tour arrangement. I really enjoyed them, especially the Kievo-Pecherskaya Lavra. I met a lot of great people and friends in that group. Russia is a very beautiful country with a lot of great people (including you). I hope I can spend more time there. There are still a lot to explore. Like mentioned before, I would like to go back again, and we will hopefully meet then.

Renata Paulista, Brazil   18 July 2012

I was impressed with your service before we even left and while not quite sure what to expect when we got there I couldn't have imagined things would be anywhere near as good as they were from the flights to the accommodation to the guides to the food to all internal travel arrangements and Russia itself (especially the people). Thank you and your team for a wonderful week. We were so impressed we gave your company's name to our friends and suggested they use you in the future!!

Maria Miglia, Columbia   21 June 2012

My wife and I have just completed one of the best holidays ever, "The Best of two Capitals" The whole tour has been one of superb organisation, great sights and a great experience with excellent guides, in particular our national escort who we shall miss. She was polite and totally dedicated in ensuring each and everyone of us had the most perfect holiday. For "UVisitRussia" and the team who managed us from booking to fruition, we thank you all for such a memorable holiday. It has not been the easiest of tasks organising our trip from Spain, but with your co-operation and assistance it worked for us. Everything but everything was true to the brochure and more. Hotels, transport and the cruise were to the highest standards available. We are left with a kaleidoscope of colourful memories for which no camera could portray about our visit to Russia! Thank you again so much for a spectacular well organised holiday, one which we shall remember for many years to come. Thank you team "UVisitRussia" thank you.

Alberto Cuaron, Spain   14 March 2012

My wife and I have just returned from a The Best of Two Capitals tour and must thank you for what was a well organised and thoroughly enjoyable tour. We would also like to formally record our thanks to our Guide Tatiana for sharing her knowldge and for ensuring everyone had an amazing time. I would have no hesitation in recommending UvisitRussia to my colleagues and friends, many of whom have expressed their intention to visit Russia in the future. Once again, our thanks.

Frank Turner, Germany   18 September 2011